Sify has a tested methodology in place to ensure a risk mitigated and effective approach for selective off shoring of Infrastructure Management services.

Sify understands that apart from its capabilities, experience, service culture & methodologies, it needs to combine the right proportion of flexibility and control in its engagement model. The Sify engagement governance structure ensures the following:

- Single point of project contact from Sify for service delivery
- Service level management and risk management at operational level
- Periodic reporting and reviews to ensure adherence to performance commitments
- Seamless processes for contract level reviews and changes - scope, time, quality & price